Returns & Exchanges

At Hai Trim & Feathers, we want you to be completely satisfied with your exquisite fashion accents and millinery supplies. If your selection doesn't meet your expectations, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all feathers and trims are protected to maintain their shape and quality during transit.

• 3.
  Ship with Ease

  Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.